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OTL: Timecard Submission Error "ORA-20001: HXC_366502_INVALID_PARENT_DEP" (Doc ID 2983066.1)

Last updated on NOVEMBER 01, 2023

Applies to:

Oracle Time and Labor - Version 12.2.7 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
---------------------------
When attempting to submit a timecard, the following error occurs.

Error
-----------------------
 java.sql.SQLException: ORA-20001: HXC_366502_INVALID_PARENT_DEP:
  ORA-6512: at "APPS.FND_MESSAGE", line 509
  ORA-6512: at "APPS.HXC_TIMECARD_SUMMARY_PKG", line 357
  ORA-6512: at "APPS.HXC_TIMECARD_SUMMARY_API", line 274
  ORA-6512: at "APPS.HXC_TIMECARD", line 411
  ORA-6512: at "APPS.HXC_TIMECARD", line 699
  ORA-6512: at "APPS.HXC_TIMECARD", line 1692

Steps
-----------------------
1. Go to Self Service Time Entry responsibility
2. Enter and submit timecard
3. Get the error

Cause

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In this Document
Symptoms
Cause
Solution
References


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