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Sort Code and Account Number Values Are Incorrectly Saved With Additional Leading Zero(s) '0' When Attempting to Add or Update a Bank Payment Method from Manage Payroll Payments Page Using Employee Self-Service Responsibility (Doc ID 2983168.1)

Last updated on OCTOBER 26, 2023

Applies to:

Oracle HRMS (UK) - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to add or update a bank payment method and enter less than the required length for Sort Code and Account Number fields from the Manage Payroll Payments page using Employee Self-Service responsibility, it has been observed that when saving the record both fields will automatically have additional zero(s) '0' added on the left (prefix) up to the required length.


The issue can be reproduced at will with the following steps:
1. Under Employee Self-Service responsibility or equivalent.
2. Navigate to Manage Payroll Payments page.
3. Go to Add or Update Bank Payment button.
4. Go to Sort Code field and enter less than 6 digits (example: 1234).
5. Go to Account Number field and enter less than 8 digits (example: 123456).
6. Save > Observe that for both fields "0" is added on the left, up to the required length (example: Sort Code = 001234 and Account Number = 00123456).

Cause

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In this Document
Symptoms
Cause
Solution
References


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