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Account Hierarchy Manager JBO-26061 while profiles are correct (Doc ID 298386.1)

Last updated on OCTOBER 12, 2020

Applies to:

Oracle General Ledger - Version 11.5.9 to 11.5.10.0 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.

Symptoms

 Unable to succesfully launch the Account Hierarchy Manager.

The java console shows:

oracle.apps.fnd.framework.OAException: Application: FND, Message Name:
FND_GENERIC_MESSAGE. Tokens: MESSAGE = oracle.jbo.DMLException: JBO-26061:
JDBC Error while opening JDBC connection
Verified to be correct: Gateway User Id
Guest User Password
GL AHM: Database Host
GL AHM: Database Port
GL AHM: FND Schema Name
Patch 3198109 contains the AutoConfig script to automatically set the correct values for the first four profile options.

Cause

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