ECC Dashboard Error 404--Not Found After Resetting ECC Database Password. (Doc ID 2983879.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Oracle Enterprise Command Center Framework - Version 12.2.6 and later
Information in this document applies to any platform.

Symptoms

When attempting to access the ECC dashboard post changing the ECC database password, the ECC dashboard is inaccessible and following generic error message shows on the User Interface (UI):

Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

The issue can be replicated using below steps:

1. Login to the EBS instance

2. Reset password in EBS instance by connecting to the EBS database as sys user

connect as sys in PDB

alter user ECC identified by "&ecc_password";

3. Access ECC dashboard to see if it is accessible.

Changes

Customer required to reset ECC Database password per business requirements.

Cause

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In this Document

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