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When Invoice Print Flag Is Off It Creates Separate Invoice (Doc ID 298396.1)

Last updated on AUGUST 16, 2018

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.
FORM:OKSAUDET - Service Contracts Authoring
EXECUTABLE:RAXMTR - Autoinvoice Master Program



Symptoms

Two separate Invoices were created in Accounts Receivables for one Service Contract. The Service Contract has two Service lines, one with Invoice Print flag checked and a second one with Invoice Print flag unchecked. Expecting only one Invoice to be created.

Steps to reproduce:

  1. Create a service contract with two service lines, each with a subline.
  2. In the Lines tab Pricing/Products subtab leave one of the service lines with the Invoice Print flag checked and one with the flag unchecked.
  3. Activate the contract.
  4. Run the Service Contracts Main Billing concurrent program for the contract for one billing period.
  5. Run the AutoInvoice concurrent program.
  6. Check the invoices that are created in Oracle Receivables > Transactions for this contract.
  7. Two invoices are created instead of one.

Cause

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