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LOV of Serial Number At Item Reservation Form Does Not Contain Entries (Doc ID 2984404.1)

Last updated on OCTOBER 31, 2023

Applies to:

Oracle Order Management - Version 12.2.9 and later
Oracle Inventory Management - Version 12.2.9 and later
Information in this document applies to any platform.


List of Values (LOV) of Serial number at Item Reservation Form does not contain entries.

Attempting to click on LOV button gives the below error.

The issue can be reproduced at will with the following steps:

1. Log on to EBS application

2. Choose Order Management responsibility

3. Create and book a sales order

4. On Lines tab, click on Tools menu > select "scheduling" option to create reservations against the sales order line item

5. Observe that no values are found in serial number LOV

6. Encounter the error if try to click on serial number LOV button


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