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Web ADI: Performance Delays in Template Creation and Upload With Messages Preparing To Copy or Copying ## Items From Template Name (Doc ID 2984721.1)

Last updated on APRIL 24, 2024

Applies to:

Oracle Assets - Version 12.1.3 and later
Oracle Project Billing - Version 12.1.3 and later
Oracle Project Costing - Version 12.1.3 and later
Oracle Web Applications Desktop Integrator - Version 12.1.3 and later
Oracle General Ledger - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 On : 12.x version, Web Applications Desktop Integrator

ACTUAL BEHAVIOR
---------------
Web ADI's data upload exhibits a lag when Windows Defender is active. The compression process by Web ADI takes an extended period, evidenced by a pop-up displaying "Preparing To Copy" or "Copying ## Items From Template Name." This concern is believed to have arisen due to Windows Defender security patches.

   

 

EXPECTED BEHAVIOR
-----------------------
Web ADI Download and Upload process should complete in a reasonable time

 

The issue can be reproduced at will with the following steps:
1. Go to Desktop Integration Responsibility
2. Select Create Document menu function and create the document.
3. Enter the data and upload the template.

Cause

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In this Document
Symptoms
Cause
Solution
References


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