Add Customer Feature within Sales Order Form Allows To Create New Ship To Address Using Exsisting Location
(Doc ID 2986083.1)
Last updated on NOVEMBER 20, 2023
Applies to:
Oracle Order Management - Version 12.2.11 and laterOracle Trading Community - Version 12.2.11 and later
Information in this document applies to any platform.
Symptoms
While using "Add Customer" feature within a sales order form, application allows the creation of a site with an existing location.
This leads to data redundancy and potential operational challenges.
The issue can be reproduced at will with the following steps:
1. Login in Via Order management super user responsibility.
2. Sales Order > Enter customer details .
3. On Ship To > Actions>Add Customer
4.Create new Ship To Address
5.On the location enter already existing location
6. Create
7 New Ship To is created with same location that is already in system
Changes
upgraded from 12.1.3 to 12.2.11
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |