Transactions have REV / UNEARN Distributions with 200 Percent and Double Amount in RA_CUST_TRX_LINE_GL_DIST Table (Doc ID 2986628.1)

Last updated on NOVEMBER 12, 2023

Applies to:

Symptoms

Attempting to import invoices and credit memos from Autoinvoice and source is Order Management. 
Transactions have Contingency with Removal reason as Customer Acceptance.
Some of the deferred invoices distributions records are created with Double amount and 200 percent (%) in RA_CUST_TRX_LINE_GL_DIST Table.
The double amount and/or percent could be positive or negative, issue is seen with both amounts.
The issue is intermittent and not reproducible for all Transactions.

Changes

Cause

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