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Applicant Checklist - Eligibility Profile Not Working and Checklist Notification Subject Does Not Have the Name of the Applicant for Whom the Checklist is Triggered (Doc ID 2987473.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Human Resources - Version 12.2 HRMS RUP13 and later
Information in this document applies to any platform.

Symptoms

PROBLEM STATEMENT

For Applicants, the Eligibility Profile is not working and the Checklist Notification subject does not have the name of the Applicant for whom the Checklist is triggered.



The issue can be reproduced at will with the following steps:

1. Login to "HRMS Manager" responsibility.

2. Navigate to Work Structures -> Checklists -> Setup/Maintain Checklists.

3. Create a Checklist under "On Boarding" category and create some tasks for that Checklist.

4. Make sure to create the Life Event and the Eligibility Profile as a pre-requisite to creating the Checklist.

5. The Person Changes to the Life Event is change in ASSIGNMENT_STATUS_TYPE_ID in PER_ALL_ASSIGNMENT_F from "Any Value" to "Accepted".

6. Now create an Applicant and then change the Status to "Accepted".

7. Observe that the Life Event is getting triggered. It can be verified in table PER_BEN_IDENTIFIED_EVENTS.

8. Run the concurrent program "Allocate Checklists and Tasks" for this particular person.

9. Observed that the Checklist notification got triggered to the intended recipient.

10. However the title does not have the name of the Applicant. It is as below:

  Action required: Complete for

11. Also, the Eligibility Profile that is attached at the Checklist level is not working.

12. Let's say, in the Eligibility Profile, the Organization that is mentioned is Org A.

13. So, the expectation is that the Checklist will get triggered only for Applicants in Org A.

14. But the Checklist is getting triggered for Applicants in all Organizations.

Cause

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In this Document
Symptoms
Cause
Solution
References


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