My Oracle Support Banner

Unable To Approve the Blanket Agreement Due to Forms Error - APP-PO-14142: In Exception of Start_WF_process()-PO_REQAPPROVAL_INIT1.Start_WF_Process: in exception handler: ORA-20002 (Doc ID 2987503.1)

Last updated on DECEMBER 18, 2023

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

Attempting to approve  the Blanket Agreements in the core Purchasing - Purchase Order entry form - and upon choosing the approve button an error is immediately displayed

Error: APP-PO-14142: In Exception of
Start_WF_process()-PO_REQAPPROVAL_INIT1.Start_WF_Process: in exception handler: ORA-20002: 3101: Status row for item
'POAPPRV/######', activity ID '361101' does not exist.

Cause: A SQL Error has occurred in in Exception of Start_W_process(). The SQL error is ORA-20002: 3101:
status for row for item 'POAPPRV/######', activity ID '361101' does not exist.

Trace file shows:
ROLLBACK TO DO_EXECUTE
WFENG_COMMIT_INSIDE
PO_UPDATE_DATE_PKG



Replication Steps:
1. Purchasing - Purchase Orders/Purchase Orders
    The Blanket Agreement information is entered or queried from previously being entered
2. Choose the Approve button 
3. Error is encountered

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.