P45 Form Is Not Generated and Is Missing From P45 A4 Report Process Output for Non-Aggregated PAYE Employee(s) With Multiple Assignments After Running P45 Process (Doc ID 2989188.1)

Last updated on NOVEMBER 28, 2023

Applies to:

Symptoms

After running P45 Process concurrent program, when checking the P45 A4 Report Process output it has been observed that the P45 Form is missing and not generated for non-aggregated PAYE (Pay As You Earn) employee that has multiple assignments.

The issue can be reproduced at will with the following steps:

1. Under UK HRMS Manager Responsibility or equivalent.

2. Navigate to People > Enter and Maintain > Query for employee > Assignment > Create new assignment and make it primary on the same day (for example on 03-Apr-2023).

3. Navigate to People > Enter and Maintain > Query for above employee > Ensure that 'PAYE Aggregated Assignments' field is unchecked.

4. Navigate to People > Enter and Maintain > Query for above employee > Assignment > Terminate old primary assignment on the same day (for example on 03-Apr-2023).

5. Navigate to Processes and Reports > Submit Processes and Reports > Single Request > Run 'Payroll Run UK', 'PrePayments' and 'RTI - Full Payment Submission Process (FPS) 2022/23' process.

6. Navigate to Processes and Reports > Submit Processes and Reports > Single Request > Run 'P45 Process' concurrent request program.
Note: P45 A4 Report is spawned automatically.

7. Open output of P45 A4 Report process and observe that the P45 for the above terminated assignment is not generated.

Cause

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