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R12:AR: While Entering Receipt from Receipt Workbench Customer Bank Account is Not Listed in LOV (Doc ID 2989354.1)

Last updated on MAY 20, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

While Entering Receipt from Receipt Workbench Customer Bank Account is Not listed in LOV

Steps to Reproduce:

  1. Login to Receivables responsibility
  2. Navigate to Customers -> Customers -> Query Customer ->Customer Account -> Payment details->Add Bank account which has currency code xxx.
  3. Navigate to Receipts -> Receipts 
  4. Enter currency code xyz, other needed details and customer details in Receipt workbench
  5. Customer Bank detail is not listed in Customer Bank section of Receipt workbench.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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