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Error "The Receiving Organization Of The Item Has Open Shipment Or Has Supply Records, The Serial Control Cannot Be Updated" While Updating Serial Control Code For Item (Doc ID 2990025.1)

Last updated on JUNE 05, 2024

Applies to:

Oracle Inventory Management - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

There are no serials exist for item but somehow item has been updated as serial controlled at receipt.

Unable to update the serial control code as none for an item and getting below error.

Error

"The Receiving Organization Of The Item Has Open Shipment Or Has Supply Records, The Serial Control Cannot Be Updated"


The issue can be reproduced at will with the following steps:

1. Navigate to Inventory
2. Try to change the serial control to none for item
3. It throws open sales order exist for item

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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