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‘Benefits Confirmation and Summary Report Email’ Errors with 'Exception Occurred in Sending Email' (Doc ID 2990094.1)

Last updated on DECEMBER 04, 2023

Applies to:

Oracle Advanced Benefits - Version 12.2 HRMS RUP15 and later
Information in this document applies to any platform.

Symptoms

Submitting the concurrent program ‘Benefits Confirmation and Summary Report Email’ does not send an e-mail and shows the following error in the output:

exception occurred in sending email

 

The issue can be reproduced at will with the following steps:

  1.  Responsibility: US Super HRMS Manager.

  2.  Navigate: Processes and Reports > Submit Processes and Reports.
     
  3.  Submit Benefits Confirmation and Summary Report Email

Cause

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In this Document
Symptoms
Cause
Solution
References


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