Error: Open Order Line(s) Exist With No Associated Workflow - Requires Datafix to Regenerate Sales Order Line Workflow (Doc ID 2990676.1)

Last updated on DECEMBER 01, 2023

Applies to:

Symptoms

When attempting to progress sales order lines the following error occurs.

Error: Open order line(s) exist with no associated workflow.

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User
2. Order Organizer > Query Sales Order: nnnnnn4
3. Header: Booked
    WF: Close - Order Close - Wait For Line NOTIFIED
4. Observe: NO workflow exists at the line level for the following:
    Line: 1.1 Line ID; nnnnn5
    Line: 2.1 Line ID; nnnnn6
    Line: 3.1 Line ID; nnnnn7
    Line: 4.1 Line ID; nnnnn8
    Line: 5.1 Line ID; nnnnn9

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.