Error Processing Credit Memos Using Multi-Fund Account Receivables (MFAR): 'The subledger Journal Entry Does Not Balance in the Entered Currency' (Doc ID 2991099.1)

Last updated on AUGUST 21, 2024

Applies to:

Symptoms

Run Create Accounting program in order to post events. This include events for Credit Memo applications that use Multi-Fund Account Receivables (MFAR)

Steps
Responsibility: Receivables
Navigation: Control > Requests > Run > Create Accounting

The Subledger Accounting Program Report generated shows the following error:

  The subledger journal entry does not balance in the entered currency.
  Please verify the entered amounts on the journal entry lines.

This specific case is for large number of Credit Memo applications (i.e.: 500+ applications) using MFAR.  
In this specific case scenario, the issue was present with both seeded and custom Application Accounting Definition (AAD)

Changes

Cause

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