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R12: IBY/AP: Payment Batch Stuck With Error "IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)" (Doc ID 2992054.1)

Last updated on JANUARY 22, 2024

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Payment Process Request (PPR / Payment Batch) stuck with error IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)

At the upper left corner of the PPR Search OAF Page, it shows:

Error:
1. IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)
2. IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)

Notice the same error shows twice and referring to the same PARAM=XXXXXX

The PPR shows two(2) payments were generated, the one referenced in the Error message  has status "Terminated".

Steps to reproduce:

  1. Log into Oracle Applications using a Payments Manager responsibility.
  2. Submit a new PPR.
  3. Processing goes OK until Payment Formatting stage
  4. Try to terminate the PPR and Get the error described.

 

To better describe the issue, below is a sample test case created on an internal Support instance, using a "Vison DEMO" installation of Oracle Applications Release 12.2.10:

Problem PPR is "Daily Payment_EFT_05Dec2023".  The PPR Search OAF Page shows the following information:

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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