R12: IBY/AP: Payment Batch Stuck With Error "IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)"
(Doc ID 2992054.1)
Last updated on JANUARY 22, 2024
Applies to:
Oracle Payments - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
Payment Process Request (PPR / Payment Batch) stuck with error IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)
At the upper left corner of the PPR Search OAF Page, it shows:
Error:
1. IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)
2. IBY_FD_ERR_MARK_COMPLETE (PARAM=XXXXXX)
Notice the same error shows twice and referring to the same PARAM=XXXXXX
The PPR shows two(2) payments were generated, the one referenced in the Error message has status "Terminated".
Steps to reproduce:
- Log into Oracle Applications using a Payments Manager responsibility.
- Submit a new PPR.
- Processing goes OK until Payment Formatting stage
- Try to terminate the PPR and Get the error described.
To better describe the issue, below is a sample test case created on an internal Support instance, using a "Vison DEMO" installation of Oracle Applications Release 12.2.10:
Problem PPR is "Daily Payment_EFT_05Dec2023". The PPR Search OAF Page shows the following information:
- Name = Daily Payment_EFT_05Dec2023
- Selected Scheduled Payments = XX (Non-Zero)
- Payments Recorded = No
- Status = Formatting
-
Reference Reference Assigned By Administrator Creation Date Status Take Action Terminate 81999925 Daily Payment_EFT_05Dec2023-1 05-Dec-2023 Created (Icon Enabled) (Icon Enabled) 81999926 Daily Payment_EFT_05Dec2023-2 05-Dec-2023 Terminated - Retry Completion (Icon Enabled) (Icon Enabled)
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |