Performance Issue after Upgrading from Release 12.1.x to 12.2.10 on Timecard Retrieval Dashboard Self-Service Page when Trying to Search Data in Pre Retrieval Tab
(Doc ID 2992161.1)
Last updated on FEBRUARY 06, 2024
Applies to:
Oracle Time and Labor - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
After upgrading from release 12.1.x to 12.2.10, a performance issue is observed on the Timecard Retrieval Dashboard Self-Service page when trying to search data in Pre Retrieval tab.
A query that takes 20 seconds in 12.1.3 takes around 70 seconds in 12.2.10.
The issue can be reproduced at will with the following steps:
1. Using Manager Self-Service responsibility.
2. Navigate to Timecard Retrieval Dashboard.
3. On Pre Retrieval tab enter the search parameters.
4. Press Go to find the data.
5. Observe the performance issue.
Changes
Upgrade from release 12.1.x to 12.2.10.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |