Parts Requirements Address Error When Using Customer Ship To Address
(Doc ID 299338.1)
Last updated on APRIL 21, 2023
Applies to:Oracle Spares Management - Version 11.5.9 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
FORM:CSPTRREQ - CSP:Parts Requirements
The following error message is being raised when accessing the Parts Requirement form when selecting a "Customer" Ship-To Address:
Execution of procedure do_create_ship_to_location failed because the following unexpected errors occurred:
Action: Please contact your technical representative
Execution of CSP_SHIP_TO_ADDRESS_PVT.SHIP_TO_ADDRESS_HANDLER failed because the following errors occurred: CSP.(P_UNEXPECTED_EXEC_ERRORS=Y) (RUTINE=do_create_ship_to_location)
Responsibility = Field Service Manager Navigation = Field Service Dispatcher > Spares management > Spares Logistics > Parts Requirement Click on NEW On Parts Requirements form select a Service Request / Repair Order Select a Task The default address is set to Engineer. Click on CUSTOMER radio button. Customer address defaults. Complete part requisition line. SAVE and the error is generated.
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