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Report Manager: FSG Report Output Opens Blank Excel (No Data), While PDF Output Displays Correctly When Digital Signatures in EBS Are Enabled (Doc ID 2993756.1)

Last updated on JANUARY 09, 2024

Applies to:

Oracle Report Manager - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Attempt to run a Financial Statement Generator (FSG) report through Report Manager, see the PDF output opens fine, while the Excel output shows blank, no data at all.

The data should be displayed just the same, disregarding the output type selected.


STEPS TO REPRODUCE
1. Report Manager responsibility > Financial Report submission
2. Pick an FSG report > Run
3. View output in both PDF and Excel formats
4. Note the Excel opens blank, while the PDF shows data

Changes

The issue is likely to occur in environments where digital signatures in EBS are enabled.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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