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IStore Punchout Erroring Out When Accessing From 3rd Party System (Doc ID 2994954.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle iStore - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.11 version, Checkout and Order Placement

iStore Punchout erroring out when accessing from 3rd party system.
 
ERROR
-----------------------
Punchout failed: Malformed DOCTYPE: garbage after public ID literal Line: XX Position: XXXX Last XX unconsumed characters: PUBLIC "-//W3C//DTD HTML 3.2//EN"> 


STEPS
-----------------------
iStore User Responsibility -> Shop -> Home -> Stores -> click on Punchout Supplier Store

In Punchout page: Search for items -> Add items to cart -> Checkout
Redirects to iStore -> Error shown. 

Cause

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In this Document
Symptoms
Cause
Solution
References


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