Ship Date Actual is Populated in AR interface when Credit Memo Orders or Bill Only Order Lines are Closed (Doc ID 2995449.1)

Last updated on JANUARY 01, 2024

Applies to:

Symptoms

For credit only or debit only sales order, there is no transactions of ship/receipt/return goods. Also, the field "actual shipment date" in SO line is null.
But in AR autoinvoice interface line, the field "ship date actual" has value.
It should be empty.

STEPS
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1. Login to Oracle Applications

2. Go to Order Management Super User Responsibility

3. Navigate to MENUPATH > Orders, Returns

4. Open the Sales Order Form 

5. Enter a fresh Bill only Sales Order 

6. Run workflow background process and let the data interface to ra_interface_lines_all table

7. Check the column SHIP_DATE_ACTUAL and observe the Ship_Date_actual is Populated

Cause

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