iProcurement ECC Data Load Fails Intermittently With 'Unrecoverable error' (Doc ID 2995758.1)

Last updated on JANUARY 01, 2024

Applies to:

Symptoms

iProcurement Enterprise Command Center (ECC) Data load concurrent program that is scheduled to be run completes
in error intermittently with the following error message. Users have to reboot the ECC server to get it back, up and running.

ERROR
Error Details:
06:03:44.362 [pool-1857-thread-2] ERROR 9.o.e.i.u.services.impl.IndexerImpl - job failed with error code:Unrecoverable error. Skipping the whole batch here for collection icx-catalog Unrecoverable error. Skipping the whole batch here for collection icx-catalog exception details:
org.apache.solr.client.solrj.impl.HttpSolrClient$RemoteSolrException: Error from server at http://oraeccprod.elliott-turbo.com:7776/core_ecc/icx-catalog: ERROR: [doc=2714253#-2#-2#-2#495] unknown field 'HIDE_SMARTFORM_ATTRS'
at org.apache.solr.client.solrj.impl.HttpSolrClient.executeMethod(HttpSolrClient.java:681) ~[solr-solrj-8.8.2.jar:8.8.2 a92a05e195b775b30ca410bc0a26e8e79e7b3bfb - mdrob - 2021-04-06 16:37:18]
at org.apache.solr.client.solrj.impl.HttpSolrClient.request(HttpSolrClient.java:266) ~[solr-solrj-8.8.2.jar:8.8.2 a92a05e195b775b30ca410bc0a26e8e79e7b3bfb - mdrob - 2021-04-06 16:37:18]
at org.apache.solr.client.solrj.impl.HttpSolrClient.request(HttpSolrClient.java:248) ~[solr-solrj-8.8.2.jar:8.8.2 a92a05e195b775b30ca410bc0a26e8e79e7b3bfb - mdrob - 2021-04-06 16:37:18]


STEPS
1. Login to ECC Developer Responsibility
2. Run iProcurement Data Load concurrent program or schedule it to be run daily
3. It fails with the above error intermittently atleast once everyday.

Cause

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