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Unable To Generate Configure Item - An Internal Error Occurred (Doc ID 2995764.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Configure to Order - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

On : 12 version, Configuration Process


While creating a routing for the configuration item, below error is thrown:
an internal error occurred

The log file of program AutoCreate Configuration Items is failing with error:

ERROR
---------------

Error Message : ORA-00001: unique constraint (BOM.BOM_OPERATION_SEQUENCES_U2) violated



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into Oracle Applications
2. Go to Order Management Super User Responsibility
3. Navigate to MENUPATH > Orders, Returns
4. Open the sales Order form and query the sales order
5. Select the line against which, model item exist
6. Click on actions button and select progress order
8. select Create Configuration Eligible




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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