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Errors from Some Processes are not Shown on the Payroll Message Report (Doc ID 2996137.1)

Last updated on JANUARY 03, 2024

Applies to:

Oracle Payroll - Version 12.2 HRMS RUP14 and later
Oracle HRMS (UK) - Version 12.2 HRMS RUP14 and later
Information in this document applies to any platform.

Symptoms

The Payroll_Id field within the PAY_MESSAGE_LINES table has either a NULL value or 100 (this Payroll ID does not exist in Pay_all_Payrolls_F) against some records. If Payroll_ID is NULL then the error message does not appear within the Payroll Messages Report.

Example:
1. In UK HRMS Manager responsibility, create employee with no address
2. Add Payments to ensure a negative Taxable Pay.
3. Submit RTI - Full Payment Submission Process (FPS) 2023/24, which completes with multiple errors
4. Run Payroll Message Report and the assignment is not included
5. Run SQL and confirm PAY_MESSAGE_LINES table has either a NULL value or 100 in payroll_id column for the errors


The issue can be reproduced at will with the following steps:

  1. From HRMS Manager responsibility or equivalent, navigate: Processes and Reports > Submit Processes and Reports > Single Request.
  2. Submit Payroll Message Report
  3. Review report output and see that some expected errors are not on the report.

Cause

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In this Document
Symptoms
Cause
Solution
References


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