R12: AP: The Hold Name "Price", Description "Invoice Price Exceeds Purchase Order Price" is Placed on Invoice, Even Within Tolerance (Doc ID 2996170.1)

Last updated on JANUARY 03, 2024

Applies to:

Symptoms

Identified that the hold "Invoice price exceeds purchase order price" is applied to the invoice.  Tracking and checking the data, the invoices price is correct.

Steps
1. Tolerance used on PO has Price tolerance setup for 25%.
2. PO is for amount 1200, which is quantity of 5 at unit price of 240.
3. Initiate the creation of an invoice matched to a PO.
4. Match invoice to PO but for amount of 1200, quantity of 1 (which will make the unit price 1200).
5. Validated the invoice. "price exceeds purchase order price" hold is placed on invoice.

Cause

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