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Automatic Modifier is Not Triggering In Production During Sales Order Entry (Doc ID 2996417.1)

Last updated on JANUARY 04, 2024

Applies to:

Oracle Order Management - Version 11.5.10.2 and later
Oracle Advanced Pricing - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms


Find that modifier is not applied to an order line for a specific item in production.
On another non-prod instance, same modifier is applying without issue.

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter order line and save.
4. Actions > View Adjustments
    Shows that the modifier is not being applied.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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