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Incorrect Calculation of Service When Using Application Method of Percent Price to Subscription Item (Doc ID 2996453.1)

Last updated on JANUARY 05, 2024

Applies to:

Oracle Advanced Pricing - Version 12.2.8 and later
Information in this document applies to any platform.

Symptoms

Incorrect calculation of Service when using application method of Percent Price when applying to Subscription items

Demo purpose items:
Subscription -- which is a Subscription item that is priced at 100 per unit.
Service -- which is service which can be purchased on that subscription setup with 20% percent price.

If user order Subscription item for 1 year with 1 year Service, all works as expected.
Subscription item has price of 100.00 -- Service item has price of 20.00.

If user order subscription for < 1 year with less 1 year Service, solution does not work as expected.
Subscription item has a price of 50.00 -- Service item has a price of 5.00 should be 10 dollars.

If user order subscription for 2 years with 2 year Service, solution does not work as expected.
subscription item has a price of 200.00 -- Service item has price of 80.00 should be 40 dollars.

The issue can be reproduced at will with the following steps:
1. Order Management Super User responsibility
2. Navigate to Sales Order form
3. Enter subscription item and service item
4. Check the price on service item


Cause

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In this Document
Symptoms
Cause
Solution
References


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