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Attaching a File Size Between 1-10 MB on an ITG Order Fails Size Limit Fails with Error 'Requesting Agency Attachment: Creating a new Inflight Order.doc : GInvoicing upload file size limit is 10MB' (Doc ID 2996471.1)

Last updated on JANUARY 10, 2024

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attaching a file with of size between 1 and 10 MB and approving an intragovernmental (IGT) Order, it fails approval with below message:

ERROR
Unable To Approve IGT Purchase Order XXXXX
Error: Requesting Agency Attachment: Creating a new Inflight Order.doc : GInvoicing upload file size limit is 10MB


The issue can be reproduced at will with the following steps:

1. Login as Buyer/Preparer > Buyer Work Center > Create IGT Order > Submit for Approval
2. Login as Program Official > navigate to notification that requires approval > attach document of size more than 1MB and less than 10MB > Approve IGT Order
3. A notification is received:
Unable To Approve IGT Purchase Order XXXXX
Error: Requesting Agency Attachment: Creating a new Inflight Order.doc : GInvoicing upload file size limit is 10MB.

Cause

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In this Document
Symptoms
Cause
Solution
References


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