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After Upgrade to R12.2.10 Some OPM Quality Sample Notifications (GMDQMSMC) Are Not Being Received and Are Not Available in the Notification Worklist (Doc ID 2996668.1)

Last updated on JANUARY 05, 2024

Applies to:

Oracle Process Manufacturing Product Development - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Some OPM Quality Sample Notifications (GMDQMSMC) are not being sent out since R12.2.10 upgrade.
  
User is seeing OPEN Workflow Notifications in wf_notifications where
MAIL_STATUS is NULL. Users are not receiving these notifications. The script below can be run to identify this data.
 
select * from wf_notifications
where mail_status is null
and status = 'OPEN'
and message_type = 'GMDQMSMC'
order by begin_date desc;

Steps to replicate:
1) Responsibility: Quality Manager
2) Navigation: Workflow > Advanced Worklist
3) Review Worklist and verify notifications for OPM Quality Sample were not received.

 

 

Changes

Upgraded to R12.2.10

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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