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Order Lines In AWAITING RETURN Status But The Booked_flag Is N (Doc ID 2996779.1)

Last updated on JANUARY 14, 2024

Applies to:

Oracle Order Management - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Order lines in AWAITING RETURN status but the booked_flag is N in oe_order_lines_all table.
Booked_flag Should be Y

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create RMA and Book the order
2. Line is in Awaiting return but Booked flag is N
3. Receiving transaction form does not show any issue lines for receiving

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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