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'Exception in doConcSync main thread:Exception in preSyncJob:ORA-20994: Sorry, only the owner is authorized to install this application' When Logging into Mobile Field Service (Doc ID 2996828.1)

Last updated on JANUARY 11, 2024

Applies to:

Oracle Mobile Field Service - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to log into Mobile Field Service, the following error occurs:


Exception in doConcSync main thread:Exception in preSyncJob:ORA-20994: Sorry, only the owner is authorized to install this application.
ORA-06512: at "APPS.CSM_HTML5_PKG", line 2473
ORA-06512: at "APPS.CSM_HTML5_PKG", line 2460
ORA-06512: at line 1

The issue can be reproduced at will with the following steps:
1. Download the Mobile Field Service(MFS) application.
2. Install the application.
3. Log into MFS.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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