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Why Is There a Penny Difference Between Order Amount and the Invoice Amount? (Doc ID 2996952.1)

Last updated on JANUARY 08, 2024

Applies to:

Oracle Order Management - Version 12 and later
Information in this document applies to any platform.

Symptoms

Finds that the order total ( 549.85 ) Is different
than the invoice amount ( 549.84 ).
Expect these values to be the same.

The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter order / order lines
4. Book > Pick > Ship Order
5. Run Auto invoice master program from the Receivables Responsibility> Interfaces> Autoinvoice.
6. Compare order total to Invoice total and find a penny variance.


WHAT DOES WORK?
------------------------
In the old 12.2.5 instance, it works fine.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 Option A - Set OM System Parameter "Show Discount Details on Invoice" to "No"
 Option B - Keep OM System Parameter "Show Discount Details on Invoice" set to "Yes"
References


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