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Field Service: 'OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill To Id Is Not Valid)' Error When Debriefing A Task (Doc ID 2997565.1)

Last updated on APRIL 04, 2024

Applies to:

Oracle Field Service - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

When attempting to debrief a task,  the following error occurs:

OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill To Id Is Not Valid)


The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility.
2. Open a Service Request.
3. Go to Tasks tab.
4. Click on Debrief and enter a material debrief line.
5. Submit the debrief.
6. The error is displayed in the application.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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