Field Service: 'OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill To Id Is Not Valid)' Error When Debriefing A Task
(Doc ID 2997565.1)
Last updated on APRIL 04, 2024
Applies to:
Oracle Field Service - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
When attempting to debrief a task, the following error occurs:
OKC_CONTRACTS_REQUIRED_VALUE (COL_NAME=Bill To Id Is Not Valid)
The issue can be reproduced at will with the following steps:
1. Log in with Field Service Manager responsibility.
2. Open a Service Request.
3. Go to Tasks tab.
4. Click on Debrief and enter a material debrief line.
5. Submit the debrief.
6. The error is displayed in the application.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |