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The Logo Image is Not Showing In the PDF File From Invoice Template (Doc ID 2997917.1)

Last updated on JANUARY 18, 2024

Applies to:

Oracle Receivables - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

The logo image is not showing in the PDF file when doing Print Preview or Online Preview from invoice template.

The Online Preview is displaying a PDF file instead of an HTML page.

Setup and solutions from notes Doc ID 731847.1, Doc ID 344151.1, Doc ID 786553.1, and Doc ID 1956450.1 were implemented, but still the issue exists.

 

Steps to reproduce

Responsibility: Bill Presentment Super User

Nav: Template Management > Templates

  1. Search for Invoice Template
  2. Select Invoice Template
  3. Click on Interactive Preview
  4. Search for a Transaction
  5. Select Transaction
  6. Click Online Preview or Print Preview

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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