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OTL: Timecard Not Picked By 'Retrieve Time from OTL' Program And Not Transferred To Purchasing (Doc ID 2998078.1)

Last updated on JANUARY 20, 2024

Applies to:

Oracle Time and Labor - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement:
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Projects and Purchasing timecard is transferred only to Projects and not to Purchasing. The timecard is not picked up by the 'Retrieve Time from OTL' process.

Step To Replicate:
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1. Responsibility: Self Service Timecard Entry

2. Enter, submit and approve timecard

3. Go to OTL Application Developer responsibility or Purchasing Superuser responsibility

4. Run 'Retrieve Time from OTL' process

5. Go to Self Service responsibility > Recent Timecards

6. See that the Transferred Status shows only as "Projects" and not as "Projects and Purchasing" or "Purchasing and Projects"

Note: The timecard is transferred to Projects by the PRC: Transaction Import process.

Cause

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In this Document
Symptoms
Cause
Solution


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