My Oracle Support Banner

The Action To Display Maps (Map Orders, Map Shipments) And Workbenches With Maps Are Displaying The Following Error: java.lang.NoClassDefFoundError: org/codehaus/jackson/map/ObjectMapper (Doc ID 2998421.1)

Last updated on JULY 20, 2024

Applies to:

Oracle Transportation Management - Version 6.5.1 to 6.5.3 [Release 6.5]
Information in this document applies to any platform.

Symptoms

Selecting a shipment and action it with Map action (Map Orders, Map Shipments) and workbenches with maps are displaying the following error: java.lang.NoClassDefFoundError: org/codehaus/jackson/map/ObjectMapper

Unable to map shipments using HERE maps after installing the following patch released in Oct 2023 by WebLogic.

Patch 35899167 WLS STACK PATCH BUNDLE 12.2.1.4.231011

After installing the patch login and go to Shipment Management > Buy Shipments > select a shipment and go to actions, Shipment Management > Map > Map Shipments

A popup screen displays the error -

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.