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G Invoicing (GINV) - General Ledger (GL) Account Code Combination is invalid While Intragovernental Transactions (IGT) Order Sync On Requesting Side (Doc ID 2998540.1)

Last updated on FEBRUARY 25, 2024

Applies to:

Oracle Purchasing - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

The Intragovernental Transactions (IGT) Order approved by servicing agency has been failed to Sync on requesting side due to General Ledger (GL) Account Code Combination issue.

Following error messages displayed in Workflow notification:


GL BC Packets are empty. Event 99758090 is not processed

The account code combination is invalid.
Please inform your system administrator or support representative that: Value secured: You Do Not Have Permission to Use This Allowance

The account code combination id -1 specified for line 1 does not exist.
Please use a valid account code combination id for the subledger journal entry line.

The account code combination id -1 specified for line 2 does not exist.
Please use a valid account code combination id for the subledger journal entry line.

The issue can be reproduced at will with the following steps:
1. Create an IGT Order and Approve on Requesting side.
2. Push the Requesting Approved Order to G-Invoicing.
3. Servicing Agency will approve the Order and push back to Requesting Agency.
4. Pull the Servicing Agency Approved IGT Order for Requesting side.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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