My Oracle Support Banner

Balance Forward Bills Show Incorrect Balance (Doc ID 2999434.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In Release 12, Balance forward bills were created but due to older code, the current balance is incorrect.
In some cases a duplicate Run was done for the same customer and same site for the same billing period.


Example.

Create 2 BFB for the same customer and period.
beginning and ending balance appears to now be incorrect for the future periods.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.