G-Invoicing: Unable to Choose Parent Level Groups While Creating SFOs (Seller-Facilitated Orders) Error 'Servicing Group Name - Select a valid value'
(Doc ID 2999443.1)
Last updated on JANUARY 24, 2024
Applies to:
Oracle Project Billing - Version 12.2.9 and laterInformation in this document applies to any platform.
Symptoms
The user is unable to choose parent level groups while creating SFOs (Seller-Facilitated Orders). GT&C's (General Terms and Conditions) are created with parent level groups and there are no subordinate groups chosen.
Error:
Servicing Group Name - Select a valid value
Steps to Reproduce:
----------------------
1. Open Projects Command Center dashboard
2. Browse to G-Invoicing tab.
3. Click Create Order against SFO GTC
4. In Create SFO page, using enter/choose TEST as Servicing Group Name & enter all mandatory values and click lines tab or click save.
Error saying Servicing Group Name - Select a valid value.
Order is stuck.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |