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Oracle iReceivables - Bank Information Is Not Defaulting After Routing Information Is Entered (Doc ID 2999758.1)

Last updated on MAY 20, 2024

Applies to:

Oracle iReceivables - Version 12.1.3 to 12.2.13 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When trying to pay an invoice in Oracle iReceivables, the bank information (Bank Name, Branch Name) doesn't default into the form.  If the user tries to pay, the following error occurs:

 

java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error

ORA-06512: at "APPS.ARI_UTILITIES", line 2120

ORA-06512: at "APPS.ARI_UTILITIES", line 2101

ORA-06512: at "APPS.ARI_UTILITIES", line 2022

ORA-06512: at "APPS.ARI_UTILITIES", line 1850

ORA-06512: at "APPS.ARI_UTILITIES", line 1949

ORA-06512: at line 1


Steps to Reproduce:

Responsibility: iReceivables Account Management
Navigation
: Customer Search

  1. Query a customer, select an invoice and click on Pay.
  2. Enter the routing number of the bank.  After entering, the Bank Name and Branch Name should default automatically.  In this example, they are not defaulting.Step C

Cause

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In this Document
Symptoms
Cause
Solution


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