My Oracle Support Banner

Install Base Item Instance And Service Contract Not Properly Created For The Advance Replacement Orders. (Doc ID 3000766.1)

Last updated on JANUARY 30, 2024

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

When Advance Replacement is done for a quantity more than one, both the non source serials are updated as Replaced. But in the shipped serials, one is updated as Replacement and other is updated as Shipped.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.