Intercompany AR Invoice Program Creating Duplicate Invoices For Header Level Freight Charges Of Drop Ship Orders
(Doc ID 3000781.1)
Last updated on FEBRUARY 12, 2024
Applies to:
Oracle Inventory Management - Version 12.2 and laterOracle Receivables - Version 12.2.2 and later
Information in this document applies to any platform.
Symptoms
Create Intercompany AR Invoices program generating duplicate invoices for header level freight charges of drop ship orders when shipped partially.
The issue can be reproduced at will with the following steps:
- Navigate to Order Management Responsibility, Go to Sales Orders
- Create Drop ship order with Qty 10 and book the Order
- Now Go to Actions -> Charges, Add freight at Header level
- Now Ship the Order partially with quantity 2
- Run Create intercompany AR Invoices program for Shipping OU
- Run Auto invoice program from Shipping OU
- Check the invoice in Receivables Responsibility, Invoice created with Header level Freight
- Now ship conform the remaining quantity 8
- Run Create intercompany AR Invoice program from shipping OU
- Run Auto invoice program from Shipping OU
- Check the invoice in Receivables Responsibility, Invoice created with Header level Freight again
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |