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Error ''This Item Is Not Returnable'' While Entering a Return on the Sales Order Form (Doc ID 300309.1)

Last updated on AUGUST 12, 2021

Applies to:

Oracle Order Management - Version 11.5.4 to 11.5.10.0 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

Symptoms

 Enters a sales order line for a returned item.
The following error notes are displayed :
"This item is not returnable. Invalid unit of measure for this item"

Changes

 

Cause

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