Telnet: Why Serial Number(SN) Field Gets Hidden When the User presses Tab after Filled Ship Quantity in Ship Confirm Mobile Page ? (Doc ID 3004515.1)

Last updated on FEBRUARY 14, 2024

Applies to:

Goal

Telnet: Why Serial Number Field Gets Hidden When the User presses Tab after filled Ship Quantity in Ship Confirm Mobile Page ?

Steps to reproduce:

1.-PO responsibility: Create Internal Requisition

2.-OM responsibility: Create Internal Sales order with multiple SO lines/delivery details that have the same Item and the same ship to address (only different requesters) based on the related Internal Requisition lines.

3.-Telnet: -The MSCA Ship Confirm page shows in this case one delivery detail number (seems random one of the multiple)
- Then it shows the Req Qty which appears to be the summary of the Delivery Detail Quantities
 (in other words quantity at delivery level, not at delivery detail level).  
- Then it shows the Picked Qty which appears to be the Delivery Detail Ship Quantity.
- Then it shows the  Ship Qty which also appear to be the Delivery Detail Ship Qty.
- At this time in the screen the Missing Qty field and the Serial Numbers field are displayed.
- if the Ship Qty is confirmed the SNr field gets hidden from the Mobile page and cannot be entered.

Solution

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