The Remaining Amount on a Scan_data Offer Is Updated to Zero after a Return Pos Transaction Against a SPR Is Processed into a Claim. (Doc ID 3004855.1)

Last updated on FEBRUARY 15, 2024

Applies to:

Symptoms

When processing a return POS transaction, the remaining amount on a SCAN_DATA offer is updated to zero after a return POS transaction against a SPR is processed into a claim.

STEPS
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The issue can be reproduced at will with the following steps:
1. Identify a SCAN_DATA offer that has funds remaining. 
2. Process a return POS transaction against the same agreement name / offer.
3. Validate the claim utilization amount and the offer remaining amount.

Cause

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