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Error Item Select A Valid Value When Selecting An Item In The Returns Portal (Doc ID 3005119.1)

Last updated on MARCH 28, 2024

Applies to:

Oracle Depot Repair - Version 12.2.11 and later
Information in this document applies to any platform.

Symptoms

When attempting to create a Return Order in Depot Repair Returns Portal using an Item having , the following error is displayed.

Errors
Item – Select a valid value



Steps
(R) Depot Repair Manager
(N) Depot Repair > Returns Portal
Click on button “Enter Returns”
Enter Item ABCDEFAB
Select Item
Enter the “Return Type”.

The error above is displayed.

NOTE: This error occurs when there is an existing Item with the code: ABCDEF

Cause

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In this Document
Symptoms
Cause
Solution
References


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