Error Code: 204 Server Side Errors When Performing Punchout To Supplier Site From iProcurement (Doc ID 3005496.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Symptoms

In Oracle iProcurement, when attempting to perform a punchout to a supplier site,
the following error message is shown.

ERROR
DIGI-KEY US07: The connection to the supplier website cannot be established.
Select to hide informationHide technical details of this error
Error Code: 204 Server Side Errors
Unable to send the Login Request XML.
Supplier Login URL: <Supplier Login URL>
.
.
.
ProcessorException

HTTP Response 500 Internal Server Error

encountered while receiving response
Proxy Host: null
Proxy Port: -1
CA Certification File Location: <Certificate Location Path>
at oracle.apps.icx.punchout.processors.HttpPostProcessor.readResponse(HttpPostProcessor.java:282)
at oracle.apps.icx.punchout.processors.HttpPostProcessor.execute(HttpPostProcessor.java:111)
at oracle.apps.icx.punchout.server.PunchoutAMImpl.postLoginRequestXML(PunchoutAMImpl.java:999)

STEPS
1. Log into iProcurement responsibility
2. Navigate to Stores
3. Click on the link for the punchout store that has the issue.
3. Error message is shown

Cause

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