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R12:AP: Invoice Workbench Slowness When Entering New AP Invoices (Doc ID 3006106.1)

Last updated on MARCH 22, 2024

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

 In the Invoice Workbench form, when entering new invoices, the users are experiencing slowness.

1. Creating a new invoice and navigate from header to the line which took 2 minutes.
2. Changing the Payment method of an invoice and save it. Which took 45 seconds. You should expect round about 6 seconds after this change.

 

The steps to reproduce the performance issue are:

a. Navigate to a Payables responsibility.

b. Open the Invoice Workbench.

c. Create a new invoice and navigate from the header to the lines.

Cause

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In this Document
Symptoms
Cause
Solution
References


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